Actualités et agenda
Nos formations
Établissement
Langue d'enseignement
Français, Anglais
Matières
NEGOCIATION
Responsable(s)
B.ARAGONES
Intervenant(s)
B.ARAGONES
Présentation
Prérequis
Preliminary soft skills required to follow the course: active listening, boldness, assertiveness, analysis mlndset.
Objectifs
At the end of the course, the student should be able to:
Understand the customer experience and relation
Master the selling steps and process
Conduct an efficient sales interview
Enhance and express soft and hard skills usefull for selling and negociating
Understand the customer experience and relation
Master the selling steps and process
Conduct an efficient sales interview
Enhance and express soft and hard skills usefull for selling and negociating
Présentation
- Customer experience
- Selling steps
- Selling techniques
- Sales interview
- Negociation essentials
- Selling steps
- Selling techniques
- Sales interview
- Negociation essentials
Modalités
Évaluation
Analysis and feedback from professional experience.
Participation based on case study debriefing and oral presentation.
Participation based on case study debriefing and oral presentation.
| Type de Contrôle | Durée | Nombre | Pondération |
|---|---|---|---|
| Contrôle continu | |||
| Participation | 28,00 | 1 | 50,00 |
| Autres | |||
| Projet Collectif | 4,00 | 1 | 50,00 |
| TOTAL | 100,00 | ||