Communication Skills

Code Cours
2021-JUISEN-L3S1-CIR3-FH&Orientation
Language of instruction
French, English
Teaching content
Bachelor computers & networks 3rd year
This course occurs in the following program(s)
Training officer(s)
F.GRUMETZ
Stakeholder(s)
B.CANONNE, C.DEVIANNE, Aurélie DE BAUDUS
Level
Bachelor
Program year
Period

Présentation

Prerequisite
Each student must be able to analyze a communication situation using the Transactional Analysis concepts studied previously
Goal
Each student will be able to:
- Listen
- Assert himself
- Motivate people
- Identify and solve a conflict
- Use his communication skills during a discussion
- Identify his strengths and weaknesses as a future manager
Presentation
The communication dimension in management functions.
Different types of management and personality profiles.
Transactional Analysis concepts: psychological games, expressing gratitude, restrictive messages.

Modalités

Forms of instruction
Face to face lessons Role playing
Lectures; problem solving; role playing; working in pairs
Organization
Type Amount of time Comment
Face to face
Lectures - face to face 26,00
Independent study
Independent study 6,00
Overall student workload 32,00
Evaluation
Knowledge control
Control type Duration Amount Weighting
Continuous assessment
Test (Quizz) 0,25 4 20,00
Written Test 2,00 1 30,00
Final Exam
Written test 3,00 1 50,00
TOTAL 100,00

Ressources