News
Our Degree Programs
Language of instruction
French, English
Teaching content
COMMUNICATION PROFESSIONNELLE EN TRAVAIL SOCIAL
This course occurs in the following program(s)
Training officer(s)
C.LAVERSIN
Stakeholder(s)
C.GRAUX, Anne-Marie CARETTE, Anouk THERRY, Geneviève BRANQUART, Professionnels travailleurs sociaux
Présentation
Goal
-Comprehend the concept of interpersonal communication and its various factors in the execution of the work of a social services aid/social worker.----------
-Use communication aids destined for professionals
-Write a report
-Convey given information
-Lead a meeting
-Design a communicative aid adapted to a particular situation in the field
-Use communication aids destined for professionals
-Write a report
-Convey given information
-Lead a meeting
-Design a communicative aid adapted to a particular situation in the field
Presentation
-Outline of skills to be addressed
-Communication factors
-Professional communication
-the Letter
-Presentations
-Meetings
-Diagnostic Reports
-The Press & communication with the press
-Chronology/Factual----------
-Introduction to handling Powerpoint; publisher; creation of a blog and/or internet site
-Publication of the construction of a particular communicative aid
-Communication factors
-Professional communication
-the Letter
-Presentations
-Meetings
-Diagnostic Reports
-The Press & communication with the press
-Chronology/Factual----------
-Introduction to handling Powerpoint; publisher; creation of a blog and/or internet site
-Publication of the construction of a particular communicative aid
Modalités
Forms of instruction
Labs in groups of 15 to 20 students
Courses by --------------------
Organization
| Type | Amount of time | Comment | |
|---|---|---|---|
| Face to face | |||
| Lecture | 13,00 | ||
| Seminar | 18,30 | ||
| Independent study | |||
| Estimated personal study time | 20,00 | ||
| Overall student workload | 51,00 | ||
Evaluation
1) Compose a letter
2) Certification Test for the DEASS: evaluation of the section on "communication tools." Evaluation will be done in pairs by an instructor at ISLV and an instructor in the field -------------
2) Certification Test for the DEASS: evaluation of the section on "communication tools." Evaluation will be done in pairs by an instructor at ISLV and an instructor in the field -------------
| Control type | Duration | Amount | Weighting |
|---|---|---|---|
| Continuous assessment | |||
| Written test | 1,00 | 1 | 20,00 |
| Case study | 1,00 | 1 | 80,00 |
| TOTAL | 100,00 | ||
Ressources
Bibliography
La communication Etat des savoirs - Philippe Cabin et Jean François Dortier
Editions sciences humaines.2004
Une logique de la communication - P.Watzlawick. J. Helmick Beavin. Don D. JacksonEdition du Seuil.1972
La réalité de la réalité - P.WatzlawickEdition du Seuil
La communication. De la transmission à la relation - Jean LohisseEdition de boeck. Culture et communication. 2006
Une introduction à la conduite de réunion - Robert RemouchampsEditions du Céfal. Sup.2000
Mener une réunion efficace - René MoulinierEditions d’organisation.2001
Dynamique des communications dans les groupes - Gilles Amado. André GuittetEdition Armand Colin. 2002
Mieux rédiger les écrits professionnels - Mireille BrahicEditions d’organisation.2002