News
Our Degree Programs
Establishment
Language of instruction
French, English
Teaching content
INTERCULTURAL COMPETENCIES
This course occurs in the following program(s)
IESEG Degree - Programme Grande École
- Crédits ECTS: 2.00
Training officer(s)
G.DOUGLAS
Stakeholder(s)
Grant DOUGLAS, Irène EMORINE-GERMAIN, Chérif EZZELDIN, Bernd GIBSON, Heide HARTMANN, Ingrid RICHARD, Pascale SCHMITT-DUBOIS
Présentation
Prerequisite
There are no pre-requisites for this course
Goal
Recognise the different elements that make up culture and the stumbling blocks to intercultural communication
- Clearly distinguish between objective and subjective culture
- Demonstrate the role culture plays on general and professional behaviour
- Suggest ways to begin respecting and reconciling cultural differences
- Analyse and evaluate the relative importance of cultural elements, including verbal and non-verbal communication, inherent in different situations, such as working in multicultural teams
- Apply different models to correctly analyse and interpret different situations in order to be able to work more effectively in intercultural contexts
- Interact more sensitively within multicultural groups
- Develop a capacity for culturally sensitive critical analysis and strategies to improve the synergy, the relationships and the cohesion on teams and between teams.
- Be able to successfully integrate a new group from an initial group
Have a better understanding of the importance of CSR in relation to diversity and inclusion and non-discrimination
- Clearly distinguish between objective and subjective culture
- Demonstrate the role culture plays on general and professional behaviour
- Suggest ways to begin respecting and reconciling cultural differences
- Analyse and evaluate the relative importance of cultural elements, including verbal and non-verbal communication, inherent in different situations, such as working in multicultural teams
- Apply different models to correctly analyse and interpret different situations in order to be able to work more effectively in intercultural contexts
- Interact more sensitively within multicultural groups
- Develop a capacity for culturally sensitive critical analysis and strategies to improve the synergy, the relationships and the cohesion on teams and between teams.
- Be able to successfully integrate a new group from an initial group
Have a better understanding of the importance of CSR in relation to diversity and inclusion and non-discrimination
Presentation
Diversity Icebreaker - an interactive introduction to diversity
Learning styles - recognizing one's own and other people's learning styles
Cultural Intelligence Profile and Individual development plan
Definitions, elements and metaphors of culture. Objective and subjective culture.
The stumbling blocks to intercultural communication: language differences, presupposition of similarity, tendency to evaluate, stereotypes and prejudice, non-verbal communication and high anxiety.
E.T. Hall’s model of non-verbal communication; space, time and context.
Kluckhohn and Strodtbeck; cultural orientations and cultural values
Gert Hofstede’s and Fons Trompednaars' cultural dimensions models and the Globe project
Culture shock and intensity factors
The influence of culture in multicultural teams. Managing diversity
Learning styles - recognizing one's own and other people's learning styles
Cultural Intelligence Profile and Individual development plan
Definitions, elements and metaphors of culture. Objective and subjective culture.
The stumbling blocks to intercultural communication: language differences, presupposition of similarity, tendency to evaluate, stereotypes and prejudice, non-verbal communication and high anxiety.
E.T. Hall’s model of non-verbal communication; space, time and context.
Kluckhohn and Strodtbeck; cultural orientations and cultural values
Gert Hofstede’s and Fons Trompednaars' cultural dimensions models and the Globe project
Culture shock and intensity factors
The influence of culture in multicultural teams. Managing diversity
Modalités
Organization
| Type | Amount of time | Comment | |
|---|---|---|---|
| Face to face | |||
| Interactive class | 22,40 | ||
| Independent work | |||
| E-Learning | 11,00 | ||
| Independent study | |||
| Group Project | 10,00 | ||
| Estimated personal workload | 10,00 | ||
| Overall student workload | 53,00 | ||
Evaluation
There will be regular online quizzes, a mid-term exam, a group project with a group oral and an individual oral question.
| Control type | Duration | Amount | Weighting |
|---|---|---|---|
| Others | |||
| Group Project | 10,00 | 1 | 17,50 |
| Oral presentation | 0,20 | 1 | 17,50 |
| Final Exam | |||
| Written exam | 1,30 | 1 | 35,00 |
| Continuous assessment | |||
| Participation | 0,00 | 13 | 30,00 |
| TOTAL | 99,00 | ||
Ressources
Bibliography
Adler, N. J., and A. Gundersen. International Dimensions of Organizational Behavior. 5th ed. Mason, OH: Thomson South-Western, 2007. -
Gardenswartz, L., and A. Rowe. Diverse Teams at Work: Capitalizing on the Power of Diversity. Alexandria, VA: Society for Human Resource Management, 2002. -
Hofstede, G., G. J. Hofstede and M. Minkov. Cultures and Organizations: Software of the Mind. Revised and updated 3rd edition. New York, NY: McGraw-Hill, 2010. -
Trompenaars, F., and C. Hampden-Turner. Riding the Waves of Culture: Understanding Cultural Diversity in Business. 2nd ed. New York, NY: McGraw Hill, 1998. -
Gardenswartz, L., and A. Rowe. Diverse Teams at Work: Capitalizing on the Power of Diversity. Alexandria, VA: Society for Human Resource Management, 2002. -
Hofstede, G., G. J. Hofstede and M. Minkov. Cultures and Organizations: Software of the Mind. Revised and updated 3rd edition. New York, NY: McGraw-Hill, 2010. -
Trompenaars, F., and C. Hampden-Turner. Riding the Waves of Culture: Understanding Cultural Diversity in Business. 2nd ed. New York, NY: McGraw Hill, 1998. -
Internet resources