Sales technicals

Code Cours
2223-ISTC-L1S1-UE7-12
Language of instruction
French, English
Teaching content
UE7
Training officer(s)
JL.DEBUS
Stakeholder(s)
JL.DEBUS
Level
Bachelor
Program year
Period

Présentation

Prerequisite
None
Goal
Understanding the mechanisms of B to C sales
Presentation
What is the sale?
- The different types of sales
- The different types of sellers
- B to B and B to C
- The sale evolution
- Customer / prospect definition
- Qualification of the portfolio (prospects and customers)
- Preparing your visit
- Presenting yourself
- yourself
- your company
- Discovering the customer and their problem
- their needs
- their motivations
- Making an offer and arguing
- preparing your arguments
- building a pitch
- Dealing with objections
- how?
- At what moment ?


- Negotiating and closing a sale
- the price
- the elements of negotiation
- Taking time off, consolidating and retaining
- following your clients
- perpetuating your portfolio

Modalités

Organization
Type Amount of time Comment
Face to face
15,00
Independent study
Travail personnel indicatif 15,00
Overall student workload 30,00
Evaluation
Control type Duration Amount Weighting
Continuous assessment
Soutenance par groupe 0,15 1 40,00
Final Exam
0,00 1 60,00
TOTAL 100,00

Ressources