DECISION-MAKING FOR MANAGERS

Code Cours
2324-IÉSEG-M1S1-NEG-MA-EI31UE
Language of instruction
English
Teaching content
NEGOTIATION
This course occurs in the following program(s)
Training officer(s)
AS.DE PAUW
Stakeholder(s)
AS.DE PAUW
Level
Master
Program year
Period

Présentation

Prerequisite
It is recommended that students attending the course have a prerequisite knowledge of the existing negotiation types (distributive, integrative, one party-one issue, multi-party-multi-issue,…) and basic concepts in negotiation (Batna, Zopa, Target, Reservation price,…). It is therefore recommended - but not required - that students have taken a course on negotiation skills before participating in the course on Decision making for Managers.
Goal
At the end of the course, the student should be able to:

- Construct expert knowledge from cutting-edge information (Understand and define the basic rules and concepts of decision-making in a managerial context; Define the main decision-making traps and how to deal with them; Understand the boundaries of the 'rational decision-maker'; Understand the differences between individual and group decision-making)
- Successfully collaborate within a intercultural team
- Define social dilemmas arising from team decision-making and their underlying dynamics
- Solve professional dilemmas using concepts of CSR and ethics (Achieve and promote ethical decision making in teams and organizations)
- Apply persuasion techniques and understand the role of trust building in the decision-making process
- Demonstrate an international mindset (Understand the broader implications of managerial decisions on an international and intercultural level)
- Integrate different skills and management disciplines in support of interdisciplinary responsibilities (Link findings from decision-making research to (international) negotiations)
Presentation
The course is highly interactive with many exercises and simulations. The content is learned in a combination of class lectures, practical assigments, simulations, and class discussions.

The following topics will be covered:

- Rules and concepts of decision making in a managerial context
- Decision making traps and biases
- Individual and group decision making: mechanisms, dynamics and differences
- Social dilemmas: types and applications in managerial practice
- Introduction to behavioral economics
- Decision games
- Social values and ethical decision-making
- Impact of emotions on decision-making
- Representative negotiations, constituencies, subgroups and coalitions: how findings on games and decision-making literature contribute to the design of more effective negotiation strategies and result in better negotiation outcomes

Modalités

Organization
Type Amount of time Comment
Présentiel
Cours interactif 16,00 Experiential learning (role plays, case studies), classroom reflections, individual coaching. Presence in the course is required, and participation is evaluated.
Coaching 4,00 ndividual and group feedback based on decision making simulation exercises.
Autoformation
Lecture du manuel de référence 4,00 Chapter on hidden traps in decision making and preparatory homework.
E-Learning 2,00 On-line library of fragments related to decision-making.
Travail personnel
Group Project 6,00 Group presentation preparation, and delivery in class.
Charge de travail personnel indicative 8,00 Preparatory homework before and during the course, role play instructions of simulations.
Overall student workload 40,00
Evaluation
Students are assessed in multiple ways, for their work inside and outside of the classroom:

- Participation in class: presence, cooperation in simulations, active participation in discussions (20%)
- Homework before and during the course: individual paper, role descriptions of simulations, preparatory calculations for the cases (30%)
- Group presentation in class (20%)
- Final exam: consists of two parts (MCQ + open questions) all based on the materials covered in class and literature (30%)
Control type Duration Amount Weighting
Contrôle continu
QCM 1,00 0 22,00
Participation 16,00 0 20,00
Présentation orale 2,00 0 20,00
Autres
Rapport écrit 4,00 0 30,00
Examen (final)
Examen écrit 1,00 0 8,00
TOTAL 100,00

Ressources

Bibliography
Social dilemmas (Komorita & Parks, 1996) -
An introduction to behavioral economics (Wilckinson, 2007) -
The mind and heart of the negotiator (Leigh Thompson, 2013) -
Social decision-making. Social dilemmas, social values and ethical judgments (Kramer, Tenbrunsel, & Bazerman, 2010) -
Internet resources
IESEG online
All materials will be made available for students on the ieseg online website