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Establishment
Language of instruction
English
Teaching content
INTERCULTURAL COMPETENCIES
This course occurs in the following program(s)
Bachelor in International Business
- Crédits ECTS: 1.00
Training officer(s)
G.DOUGLAS
Stakeholder(s)
H.HARTMANN-GIBSON, G.DOUGLAS, P.SCHMITT-DUBOIS, Clare ROBINSON, Craig FINLAYSON, Michael ASHWORTH, Paul DEVOS
Présentation
Prerequisite
There are no intercultural pre-requisites for this course, however, an upper intermediate level in English is necessary to follow the course
Goal
At the end of the course, the student should be able to: - Recognise the different elements (visible and invisible) that make up culture - Identify the obstacles to intercultural communication - Understand the role culture plays in general and professional contexts - Suggest ways to begin respecting and reconciling cultural differences - Apply different models to correctly analyse and interpret different situations to work more effectively in intercultural contexts - Interact more sensitively within multicultural groups - Be able to successfully integrate a new group from an initial group - Have greater awareness about topics such as diversity, inclusionn unconscious bias and nondiscrimination - Demonstrate an intercultural mindset - Collaborate successfully within an intercultural team
Presentation
Help students to recognize their own culture to be able to recognize and respect the culture of others and reconcile these differences when they have to work across cultures. The approach is culture-general rather
than culture-specific, students will start to build up an intercultural toolbox that they will be able to use wherever and with whoever they have to work with and interact. - Cultural diversity icebreaker - David Kolb's learning style inventory - Individual development plan in intercultural communication - Definitions, elements and metaphors of culture. Objective and subjective culture. -The obstacles to intercultural communication: Language differences, assumption of similarity, tendency to evaluate, stereotypes, prejudice and unconscious bias, non-verbal communication and high anxiety (cultural stress) -E.T. Hall’s model of non-verbal communication -Kluckhohn and Strodtbeck: Cultural value orientations model -Geert Hofstede’s cultural dimensions model -Fons Trompenaar’s cultural dimensions model and the 4Rs framework of cultural differences -Cultural values -Culture shock and intensity factors
than culture-specific, students will start to build up an intercultural toolbox that they will be able to use wherever and with whoever they have to work with and interact. - Cultural diversity icebreaker - David Kolb's learning style inventory - Individual development plan in intercultural communication - Definitions, elements and metaphors of culture. Objective and subjective culture. -The obstacles to intercultural communication: Language differences, assumption of similarity, tendency to evaluate, stereotypes, prejudice and unconscious bias, non-verbal communication and high anxiety (cultural stress) -E.T. Hall’s model of non-verbal communication -Kluckhohn and Strodtbeck: Cultural value orientations model -Geert Hofstede’s cultural dimensions model -Fons Trompenaar’s cultural dimensions model and the 4Rs framework of cultural differences -Cultural values -Culture shock and intensity factors
Modalités
Organization
| Type | Amount of time | Comment | |
|---|---|---|---|
| Présentiel | |||
| Cours interactif | 16,00 | ||
| Travail personnel | |||
| Charge de travail personnel indicative | 9,00 | ||
| Overall student workload | 25,00 | ||
Evaluation
Students will be assessed on their ability to identify their strenghts, weaknesses, opportunities and threats in building up their intercultural skills by putting together their personal intercultural development plan (written exam). They will also be assessed on their ability to assimilate the concepts seen in class, which are reflected in the course handouts (MCQ). At their request students will receive individual feedback from their teacher on a case to case basis, either face to face or by email.
| Control type | Duration | Amount | Weighting |
|---|---|---|---|
| Examen (final) | |||
| QCM | 1,50 | 1 | 40,00 |
| Examen écrit | 1,50 | 1 | 60,00 |
| TOTAL | 100,00 | ||
Ressources
Bibliography
Hofstede, G., G. J. Hofstede and M. Minkov. Cultures and Organizations: Software of the Mind. Revised and updated 3rd edition. New York, NY: McGraw-Hill, 2010. - -
Trompenaars, F., and C. Hampden-Turner. Riding the Waves of Culture: Understanding Cultural Diversity in Business. 2nd ed. New York, NY: McGraw Hill, 1998. - -
Hall, ET and Mildred : Understanding cultural differences, N Brealey Publishing, 1990 -
Trompenaars, F., and C. Hampden-Turner. Riding the Waves of Culture: Understanding Cultural Diversity in Business. 2nd ed. New York, NY: McGraw Hill, 1998. - -
Hall, ET and Mildred : Understanding cultural differences, N Brealey Publishing, 1990 -
Internet resources