CROSS CULTURAL RELATIONSHIP IN MARKETING AND NEGOTIATION

Code Cours
2324-IÉSEG-M1S2-NEG-MA-EI18UE
Language of instruction
English
Teaching content
NEGOTIATION
This course occurs in the following program(s)
Training officer(s)
F.BADDAR
Stakeholder(s)
Fawaz BADDAR
Level
Master
Program year
Period

Présentation

Prerequisite
N/A
Goal
Understand the cultural theories
To examine the effect of cultural thoeries on relationship marketing
To apply the concept of relationship marketing in cross-cultural context
To understand the influence of culture and relationship management on internaitonal negotiations
Presentation
Part 1- Cultural Theories: Discussing the different cultural theories, and how they are applicable in across borders

Part 2 - Relationship Marketing: Relationship marketing theories and strategies, approaches in building, developing and maintaining relationships between supplier-customer in international context, and how to anaylze these relationships and gain competitive advantage

Part 3 - Cross-Cultural Negotiations: An overview and up-to-date information on international communication and negotiations strategies, and understanding of the importance of cultural elements and differences on negotiations.

Modalités

Organization
Type Amount of time Comment
Présentiel
Travaux dirigés 16,00
Autoformation
Recherche 5,00
Lecture du manuel de référence 5,00
Travail personnel
Group Project 8,00
Charge de travail personnel indicative 8,00
Overall student workload 42,00
Evaluation
1 - Group Presentation
2 - Inidividual Exam
Control type Duration Amount Weighting
exposé
exposé 0,00 1 40,00
Examen (final)
Examen écrit 0,00 1 60,00
TOTAL 100,00

Ressources

Bibliography
International Marketing - Ghauri, P. & Cateora, P.

(3rd ed). McGrawhill.(2010)

A set of articles and case-studies - -

-

Marketing Across Cultures (5th ed). Pearson - Usunier, J-C. & Lee, J.A.

2009, 5th edition, Pearson

Communicationg in Global Business Negotiations: A Geocentric Approach - Rudd, J.E. & Lawson, D.R.

2007, Sage

Marketing Management: A Relationship Approach - Hollensen, S.

2010, 2nd ed., Pearson