CONSUMER BEHAVIOR : NEW TRENDS AND TENDENCIES

Code Cours
2324-IÉSEG-IN-S1S2-MKT-IN-EI13CE
Language of instruction
English
Teaching content
MARKETING
This course occurs in the following program(s)
Training officer(s)
Y.OCAL ATINC
Stakeholder(s)
Yasemin OCAL-ATINC
Level
Course for exchange students
Program year
Period

Présentation

Prerequisite
Basic understanding of marketing
Goal
By the end of the course you will be able to:
1. to understand what is meant by buyer behavior;
2. to define and identify ‘good’ segments of markets and describe a buyer profile;
3. to learn and understand the decision making process of consumers;
4. to understand the internal processes that influence marketplace behavior;
5. to identify and discuss major external factors directly impacting buyer behavior (e.g., global influences); and
6. to understand the implications of understanding consumers and their behaviors to marketing strategy.
Presentation
Buyer behavior introduces the student to concepts and theories as they relate to consumer and business markets. This will include an analysis of internal and external influences on exchange decision making process. The frameworks are discussed in context of advertising/promotion, product management, and the development of effective marketing strategies.

Modalités

Organization
Type Amount of time Comment
Présentiel
Cours interactif 10,00
Autoformation
Recherche 7,00
Lecture du manuel de référence 10,00
E-Learning 10,00
Travail personnel
Group Project 10,00
Charge de travail personnel indicative 3,00
Overall student workload 50,00
Evaluation
There will be in-class activities that include include group and individual projects. Some of these will be presented in class.
Control type Duration Amount Weighting
Autres
Etude de cas 5,00 2 40,00
Projet Collectif 5,00 3 50,00
Contrôle continu
Présentation orale 1,00 1 10,00
TOTAL 100,00

Ressources

Bibliography
South-Western/Cengage Learning - Babin, Barry J. and Eric G. Harris

8th Ed. (2017), CB

Internet resources