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Establishment
Language of instruction
English
Teaching content
OPERATIONS MANAGEMENT
This course occurs in the following program(s)
MSc in Business Analysis & Consulting
- Crédits ECTS: 4.00
Training officer(s)
E.HADZILIAS
Stakeholder(s)
Elias HADZILIAS
Présentation
Prerequisite
Working experience
Goal
At the end of the course, the student should be able to :
- Assess the values of the organization in which they work
- Breakdown complex organizational problems using the appropriate methodology
- Propose creative solutions within an organization
- Organize change management processes
- Employ state-of-the-art management techniques
- Be a reference point for expertise-related questions and ambiguities
- Understand the nature and rigour of management consulting
- Manage the client relationships and effectively address problem situations with diverse executive types
- Demonstrate effective knowledge of the code of ethics in management consulting
- Assess the values of the organization in which they work
- Breakdown complex organizational problems using the appropriate methodology
- Propose creative solutions within an organization
- Organize change management processes
- Employ state-of-the-art management techniques
- Be a reference point for expertise-related questions and ambiguities
- Understand the nature and rigour of management consulting
- Manage the client relationships and effectively address problem situations with diverse executive types
- Demonstrate effective knowledge of the code of ethics in management consulting
Presentation
1. The Nature of Consulting
2. The Consulting Sector
3. A Model for Professional Consulting
4. The Developing and Designing Process
5. Assessing Client Needs and Managing Expectations
6. The Mobilizing and Aligning Process
7. Turning a Consulting Group into a Team
1. The Nature of Consulting
2. The Consulting Sector
3. A Model for Professional Consulting
4. The Developing and Designing Process
5. Assessing Client Needs and Managing Expectations
6. The Mobilizing and Aligning Process
7. Turning a Consulting Group into a Team
8. The Building and Producing Process
9. The Implementing and Deploying Process
10. Improving Consulting as a Professional Practice
2. The Consulting Sector
3. A Model for Professional Consulting
4. The Developing and Designing Process
5. Assessing Client Needs and Managing Expectations
6. The Mobilizing and Aligning Process
7. Turning a Consulting Group into a Team
1. The Nature of Consulting
2. The Consulting Sector
3. A Model for Professional Consulting
4. The Developing and Designing Process
5. Assessing Client Needs and Managing Expectations
6. The Mobilizing and Aligning Process
7. Turning a Consulting Group into a Team
8. The Building and Producing Process
9. The Implementing and Deploying Process
10. Improving Consulting as a Professional Practice
Modalités
Organization
| Type | Amount of time | Comment | |
|---|---|---|---|
| Autoformation | |||
| Lecture du manuel de référence | 12,00 | ||
| Recherche | 4,00 | ||
| E-Learning | 4,00 | ||
| Travail personnel | |||
| Group Project | 16,00 | ||
| Individual Project | 16,00 | ||
| Charge de travail personnel indicative | 16,00 | ||
| Présentiel | |||
| Cours interactif | 20,00 | ||
| Travaux dirigés | 12,00 | ||
| Overall student workload | 100,00 | ||
Evaluation
a. Group Presentation/Case Study (20%), b. Participation related to exercises and class discussion (15%), c. Group Project/Executive Type Chapter Presentation (15%), d. Individual Project (15%), e. Written Assignment (15%) and f. Final written exam (20%)
| Control type | Duration | Amount | Weighting |
|---|---|---|---|
| Contrôle continu | |||
| Participation | 32,00 | 1 | 15,00 |
| Examen (final) | |||
| Examen écrit | 2,00 | 1 | 20,00 |
| Autres | |||
| Projet Collectif | 3,00 | 1 | 15,00 |
| Projet Individuel | 3,00 | 1 | 15,00 |
| Rapport écrit | 3,00 | 1 | 15,00 |
| Etude de cas | 3,00 | 1 | 0,00 |
| exposé | |||
| exposé | 0,30 | 1 | 20,00 |
| TOTAL | 100,00 | ||