APPLYING BEHAVIORAL ECONOMICS : NUDGE MARKETING

Code Cours
2324-IÉSEG-BA3S1S2-MKT-B3-EE33UE
Language of instruction
English
Teaching content
MARKETING
This course occurs in the following program(s)
Training officer(s)
R.CADARIO
Stakeholder(s)
JC.BONNARD
Level
Bachelor
Program year
Period

Présentation

Prerequisite
Marketing principles and a consumer-oriented mindset. Interest for understanding behavioural sciences.
Goal
- Understand Behavioral Economics and Nudge concepts (people behaviour, theories and key concepts).
- Understand how Nudge Marketing works in real life based on cases studies (brand cases studies).
- Acquire marketing concepts of the “Consumer path to purchase”, “Moment of Truth” and the gap between desired and current behaviors.
- Learn the drivers of influence an dcongnitive bias (approx. 20) to create and Nudge initiative
- Acquire the methodology to implement Nudge Marketing (methods, observation, consumer research, template).
- Apply Nudge: implement a Nudge to complete an effective & innovative plan (EAST and BE templates).
Presentation
Nudge marketing is based on the researches in behavioral sciences / economics related to the “nudge” approach which intend to develop effective initiatives inspiring a positive behavioral change (mainly in health, wealth and happiness, public policies, healthcare, etc.).
The course covers Nudge marketing practices in various business sectors with brands examples of manufacturers and business services and digital companies (Danone Waters, Nestlé, Cosmétique Active, Ariel P&G, Dove, Apple etc..).
Thus, from Nudge marketing key concepts studied on session 1, the course goes to cases studies and working group, marketing practices in-class with a methodology provided to develop a nudge project.
Sessions:
#1 Introducing Nudge theory and real example (health, public policy, hospitality, ecology …)
#2 Brand practices in various business (PCG manufacturers, service companies, digital)
#3 Nudging : The Drivers of influence impacting our behavior + Working groups
#4 Nudge Marketing methodology and nudge evaluation,
#5/#6: Project and Group presentations, Feedback (Distinct case for each group)

Modalités

Organization
Type Amount of time Comment
Présentiel
Cours interactif 16,00 16 hours of interactive sessions (theory, cases). Working sessions to prepare assignments and projects.
Autoformation
Lecture du manuel de référence 1,00 Various articles and cases studies
Recherche 1,00 Related to consumer behavior
Travail personnel
Group Project 20,00 One group assignment presented during the last session
Individual Project 10,00 One Individual project (online)
Overall student workload 48,00
Evaluation
Students will be evaluated based on:
Class participation (10%), Individual assignment & short presentation (20%), a Group project (distinct per group) on a nudge marketing (40%) with a presentation and a final exam MCQ & Open question for 30%.
Control type Duration Amount Weighting
Contrôle continu
Participation 16,00 1 10,00
QCM 1,30 1 30,00
Autres
Projet Individuel 0,00 2 20,00
Projet Collectif 10,00 1 40,00
TOTAL 100,00

Ressources

Bibliography
Thaler, R. H., & Sunstein, C. R. (2008). Nudge: Improving Decisions About Health, Wealth, and Happiness. Penguin Books -
Ariely, D. (2008). Predictably irrational. New York: HarperCollins -
Singler, E. (2015). Winning at Behavioral Change. Pearson. -
Internet resources
IESEG ONLINE
Nudge websites
http://www.nudgefrance.org http://www.nudgingforgood.com http://www.nudges.org http://www.behaviouralinsights.co.uk/