APPLIED CONFLICT MANAGEMENT THEORY

Code Cours
2324-IÉSEG-M1S1-NEG-MA-FI25UE
Language of instruction
English
Teaching content
NEGOTIATION
This course occurs in the following program(s)
Training officer(s)
V.MURTEZAJ
Stakeholder(s)
Valon MURTEZAJ
Level
Master
Program year
Period

Présentation

Prerequisite
N/A
Goal
At the end of the course the student should be able to :

- Define, engage in, and manage conflict so the benefit for all be created
- Develop relationships and value diversity of cultures
-Thoroughly examine a complex business situation: solve problems at a range of levels: interpersonal, team/group, organizational and between governments, by applying behaviour for solving conflicts
- Successfully collaborate within a intercultural team: solve intercultural problems, negotiate and bargain in the way so that individuals and groups and countries can work effectively together in new era of globalization
- Implement strategies for managing disagreement at the point of conflict
Presentation
Conflict is natural. We have to accept it and learn to manage it. For every individual, group, organization and government, it is crucial to adapt the changes of the new era of globalization. That involves ability for conflict management. There is no “globalization” or "international business" without existence of different ideas, values, ideologies, religion and mistrust. Conflict management works best when the parties involved in a disagreement are equipped to manage it themselves. Leaders get truly effective collaboration only when they realize that conflict is natural and necessary.

Modalités

Organization
Type Amount of time Comment
Présentiel
Cours interactif 16,00
Travail personnel
Charge de travail personnel indicative 12,00
Autoformation
Recherche 12,00
Lecture du manuel de référence 10,00
Overall student workload 50,00
Evaluation
Participation in discussion, creativity and openness of ideas are assessed. In order to further support meaningful learning, students will be provided with case studies, role plays, and course-related topics. Finally it will be required to write an essay on the case summarizing in this way the key learning from the course.
Control type Duration Amount Weighting
Contrôle continu
Participation 0,00 0 15,00
Présentation orale 0,00 0 20,00
Exercices 0,00 0 15,00
Autres
Rapport écrit 0,00 1 50,00
TOTAL 100,00

Ressources

Bibliography
Barbara A. Budjac Corvette. (2006).Conflict Management: A Practical Guide To Developing Negotiation Strategies. Prentice Hall -
Murtezaj, V. (2013). Understanding International Negotiation and Conflict Management Strateges in Diplomacy. Organizational Cultures-An International Journal (a section of International Journal of the Knowledge, Culture and Change Management). Volume 12 -
Internet resources