Operational Management

Code Cours
2223-ISTC-M5S2-UE30-MANOPE
Language of instruction
French, English
Teaching content
UE30
Training officer(s)
S.VIOLETTE, A.MILLECAMPS
Level
Master
Program year
Period

Présentation

Prerequisite
Students should have faced various professional management situations during an internship or a project.
Goal
- Distinguishing the scope of strategic, organisational, and operational management.
- Knowing the main components of interpersonal and team management.
- Understanding the different forms of teamwork.
- Taking in a few basic social skills.
- Knowing your natural management style and its characteristics.
- Understanding the interaction of managerial skills and social skills.
- Using a number of major tools such as delegating, refocusing, conducting individual interviews and meetings, managing time.

This course develops the following professional skills:
- Understanding, analysing and interpreting one’s environment (general knowledge), including the global context.
- Developing your personality with an emphasis on values of integrity, open-mindedness, tolerance, and respect.
- Applying “principles” to every action: diligence, autonomy, interdisciplinarity, innovation, inventiveness.
- Being able to lead a team and manage projects from start to finish, including in an international context.
Presentation
1/ Scope and definition.
2/ Strategic management reminder: how strategy gives meaning and space to the operational manager.
3/ Organisational management reminder: quick overview of behaviour types and team profiles.
4/ Cultures and corporate culture: how culture influences a business and how it functions.
5/ Communication and PCM (Process Communication Model): Knowing your driving forces and your natural style, acknowledging others and adapting to succeed together depending on situations.
6/ Operational management: managerial skills principles – acknowledging, refocusing, delegating.
7/ Conflict management: methods and practice.
8/ Tools: meeting management and time management.
9/ Change and the manager of tomorrow: how to manage and think ahead of change.
10/ Conclusion: personal appraisal of knowledge and skills.

Modalités

Organization
Type Amount of time Comment
Face to face
12,00
Independent study
Travail personnel indicatif 24,00
Overall student workload 36,00
Evaluation

Ressources