Establishment
Language of instruction
French, English
Teaching content
Bachelor computers & networks 3rd year
Training officer(s)
F.GRUMETZ
Stakeholder(s)
B.CANONNE, C.DEVIANNE, Aurélie DE BAUDUS
Présentation
Prerequisite
Each student must be able to analyze a communication situation using the Transactional Analysis concepts studied previously
Goal
Each student will be able to:
- Listen
- Assert himself
- Motivate people
- Identify and solve a conflict
- Use his communication skills during a discussion
- Identify his strengths and weaknesses as a future manager
- Listen
- Assert himself
- Motivate people
- Identify and solve a conflict
- Use his communication skills during a discussion
- Identify his strengths and weaknesses as a future manager
Presentation
The communication dimension in management functions.
Different types of management and personality profiles.
Transactional Analysis concepts: psychological games, expressing gratitude, restrictive messages.
Different types of management and personality profiles.
Transactional Analysis concepts: psychological games, expressing gratitude, restrictive messages.
Modalités
Forms of instruction
Face to face lessons
Role playing
Lectures; problem solving; role playing; working in pairs
Organization
Type | Amount of time | Comment | |
---|---|---|---|
Face to face | |||
Lectures - face to face | 26,00 | ||
Independent study | |||
Independent study | 6,00 | ||
Overall student workload | 32,00 |
Evaluation
Knowledge control
Control type | Duration | Amount | Weighting |
---|---|---|---|
Continuous assessment | |||
Test (Quizz) | 0,25 | 4 | 20,00 |
Written Test | 2,00 | 1 | 30,00 |
Final Exam | |||
Written test | 3,00 | 1 | 50,00 |
TOTAL | 100,00 |