Communication Skills

Code Cours
2223-JUNIA-L3S1-CIR3-FH&Orientation
Language of instruction
French, English
Teaching content
Bachelor computers & networks 3rd year
Training officer(s)
F.GRUMETZ
Stakeholder(s)
B.CANONNE, C.DEVIANNE, Aurélie DE BAUDUS
Level
Bachelor
Program year
Period

Présentation

Prerequisite
Each student must be able to analyze a communication situation using the Transactional Analysis concepts studied previously
Goal
Each student will be able to:
- Listen
- Assert himself
- Motivate people
- Identify and solve a conflict
- Use his communication skills during a discussion
- Identify his strengths and weaknesses as a future manager
Presentation
The communication dimension in management functions.
Different types of management and personality profiles.
Transactional Analysis concepts: psychological games, expressing gratitude, restrictive messages.

Modalités

Forms of instruction
Face to face lessons Role playing
Lectures; problem solving; role playing; working in pairs
Organization
Type Amount of time Comment
Face to face
Lectures - face to face 26,00
Independent study
Independent study 6,00
Overall student workload 32,00
Evaluation
Knowledge control
Control type Duration Amount Weighting
Continuous assessment
Test (Quizz) 0,25 4 20,00
Written Test 2,00 1 30,00
Final Exam
Written test 3,00 1 50,00
TOTAL 100,00

Ressources