Formation/Cours

– Acquire and have command of the basic knowledge required to understand the Supply Chain concept in an international environment; this includes the definition of the Supply Chain, the control and synchronisation of the Supply Chain flows, the demand planning and forecasting.

– Understand the issues and stakes of cross-functionality

– Understand the strategic issues and stakes of the international and customer-driven Supply Chain (and of logistics)

– Acquire the professional vocabulary of the Supply Chain

1 – Logistics and Supply Chain

– Background, definition, perimeter, operations (inbound and outbound logistics), flows

– From logistics to Supply Chain, the different organisations of the Supply Chain, map of flows and operations

– Internal environment: relations between the organisational structure of the company and the organisation of the Supply Chain, process and system approaches, interrelationships and cross-functionality within the Supply Chain

– External environment: managing operations globally, impact of globalisation issues and stakes on the management of flows, impacts of the Omni Channel era on the Supply Chain

2 – Supply Chain Management

– SCM Concept, definition, perimeter, missions, core processes, SCOR model (Supply Chain Operations Reference model)

– Strategic, tactic and operational components and issues of the Supply Chain Strategy,

– Supply Chain strategies : distribution, transport, production, inventory, sourcing,

– Information flow and IT tools : needs, sources, role, management, tools

– Value creation and Supply Chain Management key issues,

– Demand planning: definitions, planning levels, required data, objectives,

– Demand planning tools (plan what with what tool?) Strategic Plan, Strategic Marketing Plan, S&OP (Sales and Operations Planning), Master Production Schedule, from forecasts to products distribution to end customers, DDMRP, CPFR, VMI, SRM and CRM

3 – Supply Chain Performance Strategy

– Defining objectives and monitoring metrics: objectives, how? (the Voice of the customer, the SLA, lead times, costs, process performance) SMART method, examples of metrics and performance dashboards

– Restraining forces to Supply Chain optimisation: silo organisation, wastes, poor quality costs,

– Continuous improvement tools and drivers: ABC analysis, OTIF, Customer Satisfaction Survey, supplier performance, the Total Cost of Ownership (TCO),

– Applying a DMAIC approach to suppliers’ performance management (from ‘As Is’ to ‘To be’, gap analysis and action plan)