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IESEG School of Management ( IÉSEG )

Class code :



Level Year Period Language of instruction 
MSc in International Business1S1English
Academic responsibilityP.SMITH
Lecturer(s)Pernille Smith, Catharina Wulf, Heide Hartmann

    This class exists in these courses :
  • IÉSEG > MIB > MIB > 4,00 ECTS



Learning outcomes

At the end of the course, the student should be able to:
- Understand the complexity of cultural diversity management within a national and global context;
- Appreciate differing managerial styles and approaches to cultural diversity management;
- Understand the socio-cultural dimensions of cultural diversity;
- Know what communication-related issues could affect cross-cultural management;
- Recognize how personal culture influences business interactions in a multicultural environment (AACSB);
- Understand the ethical and CSR related aspects of intercultural management

Course description

Inter-cultural management is a multidisciplinary approach to identifying, understanding, and managing problems characterizing interactions among individuals, between individuals and society/organizations, and between individuals/organizations and their communities. The ability to understand, communicate, and interact appropriately in such an (international) environment is, today more than ever, of vital importance. In this course, we examine different theories on cross-cultural communication and management. The aim is to explore cultural factors and their impact on global managerial practices, in particular in relation to CSR and business ethics. Furthermore, this course complements other management and organization disciplines in developing cross-cultural management skills and knowledge essential for graduates entering managerial careers in increasingly globalized economies around the world.

Class type

Class structure

Type of courseNumbers of hoursComments
Face to face
Interactive class16,00  
Independent work
Reference manual 's readings36,00  
Independent study
Group Project12,00  
Individual Project8,00  
Total student workload100,00  

Teaching methods

  • Presentation
  • Research
  • Interactive class
  • Case study


The students will be assessed on their capability to analyze and solve real-life organizational problems and challenges concerning inter-cultural management by applying theoretical concepts and models from the course. This assessment will be made based on 4 short individual assignments. An oral group presentation is a prerequisite for being considered for evaluation of the 4 individual assignments.

Type of controlDurationNumberPercentage break-down
Continuous assessment
Oral presentation0,5010,00
Written Report2,004100,00
TOTAL     100,00

Recommended reading

  • Ardichvili, Jondle & Kowske (2010) Dimensions of Ethical Business Cultures: Comparing Data from 13 Countries of Europe, Asia, and the Americas. In Human Ressource Development International. -

  • Begley & Boyd (2003) Organizing U.S. Business Practices to Manage Culture Clash. In Organizational Dynamics. -

  • Hale, Dulek & Hale (2006) Crises Response Communication Challenges. In Journal of Business Communication. -

  • Jacob (2005) Cross-cultural Investigations: Emerging Concepts. In Journal of Organizational Change Management. Krishna, Sahay & Walsham (2004) Managing Cross-cultural Issues in Global Software Outsourcing. In Communications in the ACM. -

* This information is non-binding and can be subject to change
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