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MANAGING CULTURAL DIVERSITY

2017-2018

IESEG School of Management ( IÉSEG )

Code Cours :

1718-IÉSEG-M1S1S2-ITC-MA-EE02UE

INTERCULTURAL COMPETENCIES


Niveau Année de formation Période Langue d'enseignement 
Master1S1S2English
Professeur(s) responsable(s)G.DOUGLAS
Intervenant(s)G.DOUGLAS, H.HARTMANN-GIBSON, Bernd Gibson, G.DOUGLAS, H.HARTMANN-GIBSON, Bernd Gibson, Chérif EZZELDIN


Pré requis

Prepared to work in multicultural teams.
Open to call into question deeply-held assumptions, beliefs and attitudes.
Wiiling to engage actively in experiential learning (learning through experience).
Ability to work in a non-judgemental fashion is an essential ingredient to succeeding in this course

Objectifs du cours

1) Recognize cultural values and orientations and their impact on behaviour at a personal, national and organizational level.
2) Explain the importance of the manager's role in leveraging the benefits of diversity and inclusion.
3) Differentiate between ethnocentric and ethnorelative modes of behaviour.
4) Work more respectfully and successfully in multicultural contexts by adapting their ways of thinking and behaving.
5) Begin to coach others in this approach.
6) Have a greater awareness of ESRS topics such as diversity and inclusion and non-discrimination

Contenu du cours

A common frame of reference covering the essential intercultural communication and management models (Bennett's DMIS, E.T. Hall chronemics and context, Kluckhohn and Strodtbeck's cultural orientations model, Hofstede's cultural dimensions model, Trompenaars' cultural orientations model, Thomas' concept of cultural intelligence, cultural values…).
Gardenswaartz and Rowe dimensions of diversity and managing diversity.
Molinsky's global dexterity model.
Rosinski's Cultural Orientations Framework for coaching across cultures.


Modalités d'enseignement

Organisation du cours

TypeNombre d'heuresRemarques
Face to face
Interactive class15,00  
Coaching1,00  
Interactive class16,00  
Independent work
Reference manual 's readings10,00  
Reference manual 's readings10,00  
Independent study
Group Project14,00  
Estimated personal workload10,00  
Group Project14,00  
Estimated personal workload10,00  
Charge de travail globale de l'étudiant100,00  

Méthodes pédagogiques

  • Presentation
  • E-learning
  • Project work
  • Interactive class
  • Coaching
  • Presentation
  • E-learning
  • Project work
  • Interactive class
  • Coaching


Évaluation

Evaluation of the course is by continuous assessment. Students will be assessed by a mix of group presentations and projects and a "course log" to be kept by each individual student

Type de ContrôleDuréeNombrePondération
Others
Case study0,00110,00
Group Project0,00120,00
Individual Project0,00135,00
Case study0,00110,00
Group Project0,00120,00
Individual Project0,00135,00
presentation
statement0,00135,00
statement0,00135,00
TOTAL     200,00

Bibliographie

  • Management Across Cultures: Developing Global Competencies -

  • International Journal of Intercultural Relations -

  • Academy of Management Learning and Education -

  • Management Across Cultures: Developing Global Competencies -

  • International Journal of Intercultural Relations -

  • Academy of Management Learning and Education -


Ressources internet



 
* Informations non contractuelles et pouvant être soumises à modification
 
 
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