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IESEG School of Management ( IÉSEG )

Code Cours :



Niveau Année de formation Période Langue d'enseignement 
Professeur(s) responsable(s)H.HARTMANN-GIBSON , H.HARTMANN-GIBSON
Intervenant(s)Grant Douglas, Chérif Ezzeldin, Bernd Gibson, Heide Hartmann, James Mellors, Pascale Schmidt-Dubois

Pré requis

There are no intercultural pre-requisites for this course, however, an upper intermediate level in English is necessary to follow the course

Objectifs du cours

Recognise the different elements that make up culture as well as identify the stumbling blocks to intercultural communication
- Clearly distinguish between objective and subjective culture
- Demonstrate the role culture plays on general and professional behaviour
- Suggest ways to begin respecting and reconciling cultural differences
- Analyse and evaluate the relative importance of the cultural elements, including verbal and non-verbal communication, inherent in different situations, such as working in multicultural teams
- Apply different models to correctly analyse and interpret different situations in order to be able to work more effectively in intercultural contexts
- Interact more sensitively within multicultural groups
- Develop a capacity for culturally sensitive critical analysis and strategies to improve the synergy, the relationships and the cohesion on teams and between teams
- Be able to successfully integrate a new group from an initial group
- Have greater awareness about ESRS topics such as diversity and inclusion and non-discrimination

Contenu du cours

Help students to recognize their own culture to be able to recognize and respect the culture of others and reconcile these differences when they have to work across cultures. The approach is culture-general rather than culture-specific, students will start to build up an intercultural toolbox that they will be able to use wherever and with whoever they have to work with and interact.
- David Kolb's learning style inventory
- Individual development plan in intercultural communication
- Definitions, elements and metaphors of culture. Objective and subjective culture.
-The stumbling blocks to intercultural communication: Language differences, assumption of similarity, tendency to evaluate, stereotypes and prejudice, non-verbal communication and high anxiety
-E.T. Hall’s model of non-verbal communication: Space, time and context
-Kluckhohn and Strodtbeck: Cultural value orientations model
-Geert Hofstede’s cultural dimensions model
-Fons Trompenaar’s cultural dimensions model and the 4Rs framework of cultural differences
-Cultural values
-Culture shock and intensity factors

Modalités d'enseignement

Organisation du cours

TypeNombre d'heuresRemarques
Face to face
Interactive class16,00  
Independent study
Estimated personal workload5,00  
Charge de travail globale de l'étudiant21,00  

Méthodes pédagogiques

  • E-learning
  • Project work
  • Interactive class


Final exam: Individual written exam and MCQ

Type de ContrôleDuréeNombrePondération
Continuous assessment
Final Exam
Written exam1,25160,00
TOTAL     100,00


  • • Hofstede, G., G. J. Hofstede and M. Minkov. Cultures and Organizations: Software of the Mind. Revised and updated 3rd edition. New York, NY: McGraw-Hill, 2010. - -

  • • Trompenaars, F., and C. Hampden-Turner. Riding the Waves of Culture: Understanding Cultural Diversity in Business. 2nd ed. New York, NY: McGraw Hill, 1998. - -

  • Hall, ET and Mildred : Understanding cultural differences, N Brealey Publishing, 1990 -

Ressources internet

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