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HEALTH CARE SERVICE MANAGEMENT

2017-2018

IESEG School of Management ( IÉSEG )

Code Cours :

1718-IÉSEG-M1S1-OPS-MA-EI33UE

OPERATIONS MANAGEMENT


Niveau Année de formation Période Langue d'enseignement 
Master1S1English
Professeur(s) responsable(s)Y.TÜTÜNCÜ
Intervenant(s)Yazgi TÜTÜNCÜ


Pré requis

It is essential that students have a background on General Service Management.

Objectifs du cours

At the end of the course, the student should be able to demonstrate:
- demonstrate a critical awareness of the main problems faced in health care service management
-realise the organisational issues necessary for managing the resources in health care sevices
-demonstrate general knowledge and action for today’s health care service management tecniques
-spanning tactical and operational decision-making in the sector
-understand the techniques for improving quality, reducing costs and enhancing patient flow in the health care system

Contenu du cours

Session 1: Introduction to the challenges in health care - Decision making tools in heath care concept
Session 2: Operations improvement in health care services
Session 3: Project management and facility improvent tecniques in health care services
Session 4: Scheduling and staffing methods in health care organisations.


Modalités d'enseignement

Organisation du cours

TypeNombre d'heuresRemarques
Face to face
lecture16,00  
Independent work
Research8,00  
Independent study
Group Project8,00  
Estimated personal workload4,00  
Charge de travail globale de l'étudiant36,00  

Méthodes pédagogiques

  • Presentation
  • Research
  • Project work
  • Interactive class


Évaluation

students will be assess daily basis during the class and they will be assess by a project and a final exam.

Type de ContrôleDuréeNombrePondération
Continuous assessment
Participation4,00420,00
presentation
statement0,25120,00
Final Exam
Written exam2,00140,00
Others
Individual Project0,00120,00
TOTAL     100,00

Bibliographie

  • Ozcan, A.Y., “Quantitative methods in health care management”. -


Ressources internet



 
* Informations non contractuelles et pouvant être soumises à modification
 
 
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