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IESEG School of Management ( IÉSEG )

Code Cours :



Niveau Année de formation Période Langue d'enseignement 
Professeur(s) responsable(s)G.DOUGLAS , H.HARTMANN-GIBSON
Intervenant(s)Grant Douglas, Chérif Ezzeldin, Heide Hartmann, Pascale Schmidt-Dubois

Pré requis

There are no intercultural pre-requisites for this course, however, an upper intermediate level in English is necessary to follow the course

Objectifs du cours

- Recognise the different elements that make up culture as well as identify the stumbling blocks to intercultural communication
- Clearly distinguish between objective and subjective culture
- Demonstrate the role culture plays on general and professional behaviour
- Suggest ways to begin respecting and reconciling cultural differences
- Analyse and evaluate the relative importance of the cultural elements, including verbal and non-verbal communication, inherent in different situations, such as working in multicultural teams
- Apply different models to correctly analyse and interpret different situations in order to be able to work more effectively in intercultural contexts
- Interact more sensitively within multicultural groups
- Develop a capacity for culturally sensitive critical analysis and strategies to improve the synergy, the relationships and the cohesion on teams and between teams
- Be able to successfully integrate a new group from an initial group
- Have greater awareness about ESRS topics such as diversity and inclusion and non-discrimination

Contenu du cours

The idea is to help students recognize their own culture so that they are better able to recognize and respect the culture of others and so reconcile these differences when they have to work across cultures. The approach is culture-general rather than culture-specific and students will start to build up an intercultural toolbox that they will be able to use wherever and with whoever they have to work with and interact.

- Individual development plan in intercultural communication
- Definitions, elements and metaphors of culture. Objective and subjective culture.
-The stumbling blocks to intercultural communication: Language differences, assumption of similarity, tendency to evaluate, stereotypes and prejudice, non-verbal communication and high anxiety
-E.T. Hall’s model of non-verbal communication: Space, time and context
-Kluckhohn and Strodtbeck: Cultural value orientations model
-Geert Hofstede’s cultural dimensions model
-Fons Trompenaar’s cultural dimensions model and the 4Rs framework of cultural differences
-Cultural values
-Culture shock and intensity factors

Modalités d'enseignement

Organisation du cours

TypeNombre d'heuresRemarques
Face to face
Interactive class16,00  
Independent work
E-Learning6,30   Crossknowledge modules
Independent study
Group Project10,00   For final project, part of the evaluation
Estimated personal workload16,00  
Charge de travail globale de l'étudiant48,30  

Méthodes pédagogiques

  • E-learning
  • Project work
  • Interactive class


Continuous control: Regular online quizzes and mark for active participation, final exam: Group project (case study), as well as an individual written exam and MCQ

Type de ContrôleDuréeNombrePondération
Continuous assessment
Final Exam
Written exam1,00140,00
Group Project10,00130,00
TOTAL     100,00


  • • Hofstede, G., G. J. Hofstede and M. Minkov. Cultures and Organizations: Software of the Mind. Revised and updated 3rd edition. New York, NY: McGraw-Hill, 2010. - • Trompenaars, F., and C. Hampden-Turner. Riding the Waves of Culture: Understanding Cul -

Ressources internet

* Informations non contractuelles et pouvant être soumises à modification
Vidéo : Un campus à vivre
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