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IESEG School of Management ( IÉSEG )

Code Cours :



Niveau Année de formation Période Langue d'enseignement 
Professeur(s) responsable(s)JV.PROUVOST
Intervenant(s)Béatrice BRIGADEAU, Christian CASIMIR, Irène EMORINE

Pré requis

- Being open to self-questioning, relational dynamics and personal commitment.
- Having some experience in meeting (as a participant or a chairperson)
- Having a good command of the English language.

Objectifs du cours

At the end of the course, the student should be able to:
- Know how to differentiate the different kinds of meetings;
- Prepare a meeting, start a meeting, conduct a meeting, conclude a meeting;
- Organize the methodology and the setting up of a meeting: define goals, short and long term objectives, choose aids and media, understand the concepts of time and space;
- Use appropriate facilitation techniques depending on the goals and time constraints;
- Identify and regulate disruptive behaviours and group phenomena;
- Monitor the meeting.
Facilitating or participating in meetings is essential in a business manager's life. This course aims to develop the students' life skills and professional skills in accordance with the meeting goals, the participants' and one's own personal goals.

Contenu du cours

This course is organized as a 2-day seminar (consecutive days), in groups of a dozen students. It offers individual exercises, scenarios and role plays, individual and group analysis through collective exchanges and theoretical inputs. This course requires an active participation and strong personal involvement. The concepts covered are :
- concrete organization: time, space, aids, synthesis, minutes, personalized action plan;
- The meeting progress : the different stages, from preparation to the conclusion;
- The main facilitation techniques;
- Roles, functions and statuses of the different protagonists: the facilitator, the secretary, the participants, guests;
- Disruptive behaviour and regulation: the flow of speech, stress management, silences, digressions.

Modalités d'enseignement

Organisation du cours

Effective presence :
Through experiential exercises that they selected, students are confronted with themselves and others while conducting/participating in meetings. Then they can make good use of the concepts, which clarify their choices and ways of doing. They are given the opportunity to bring in real-life situations and explore them, so as to find themselves as close as possible to field experience. They benefit from the other students' and te trainer's feedbacks to make re-adjustments. The experience of the group can also be a modeling source

Personal work :
The evening of the first day, students will have to go through what they learnt that day again and prepare concrete situations for the second day.

A reflective paper has to be returned within 15 full days from the end of the seminar. It aims to reflect on what was experienced during the seminar, to better assimilate the concepts, to give the opportunity to have life-size experiments and to integrate these new skills. The written paper accounts for this work.

Self-learning :
Students have to question their experience of meetings, as a facilitator but also as a participant, and to find out about the related concepts, before, during and after the seminar:
- from the documents that can be found on IÉSEG-online;
- by reading the reference manual;
- through personal research, using the bibliography for example

TypeNombre d'heuresRemarques
Face to face
Interactive class14,00  
Independent work
Independent study
Estimated personal workload5,00  
Charge de travail globale de l'étudiant25,00  

Méthodes pédagogiques

  • Seminar


Type de ContrôleDuréeNombrePondération
Continuous assessment
Written Report5,00130,00
TOTAL     100,00

Ressources internet

  • IESEG Online

    Resources are available on IÉSEG-online, which will allow students to prepare for the seminar, guide their experiments and enrich their practices.

* Informations non contractuelles et pouvant être soumises à modification
Vidéo : Un campus à vivre
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