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INTERPERSONAL COMMUNICATION APPLIED TO NEGOTIATION

2016-2017

IESEG School of Management ( IÉSEG )

Code Cours :

1617-IÉSEG-M1S1-NEG-MA-EI10UE

NEGOTIATION


Niveau Année de formation Période Langue d'enseignement 
Master1S1English
Professeur(s) responsable(s)C.CHEN
Intervenant(s)Chavi CHEN


Objectifs du cours

The course will use few theories to understand personality, conflict resolution, perception and collaboration in interpersonal communication. This course is designed to help students manage conflict in the communication processes, by being aware the differences in personality, the challenge of non-verbal communication and emotion. Students should be able to learn the following skills: active listening, emotion awareness, conflict managed, and personality.

Contenu du cours

This is an intensive research based course covering 5 days, the students will be expected to work in groups for case discussion and role play.

Emotional awareness of self and communication counterpart's exercise.
Personality in interpersonal communication.
Importance of listening in communication.
Conflict management within the team.


Modalités d'enseignement

Organisation du cours

TypeNombre d'heuresRemarques
Face to face
Interactive class16,00  
Independent study
Group Project1,00  
Group Project1,00  
Charge de travail globale de l'étudiant18,00  

Méthodes pédagogiques

  • Presentation
  • Project work
  • Interactive class
  • Case study


Évaluation

Type de ContrôleDuréeNombrePondération
Continuous assessment
Participation16,00030,00
Others
Case study12,00020,00
Written Report18,00030,00
presentation
statement4,00020,00
TOTAL     100,00

Bibliographie

  • Lewicki, Negotiations, 5th, McGraw Hill. -

  • Baber & Fletcher-Chen. Business Practical Negotiation, Routledge -


Ressources internet



 
* Informations non contractuelles et pouvant être soumises à modification
 
 
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