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IESEG School of Management ( IÉSEG )

Code Cours :



Niveau Année de formation Période Langue d'enseignement 
Professeur(s) responsable(s)A.CARUGATI
Intervenant(s)Andrea CARUGATI

Pré requis

Advanced knowledge of managerial issues
Knowledge about the use of Information Systems in organizations
Basic knowledge of project management
Basic knowledge of change management

Objectifs du cours

At the end of the course, the student should be able to:
Diagnose the core managerial challenges of an IT-led change process and develop policies and tactics to address those challenges.

Contenu du cours

This course focuses on the managerial challenges of managing IT-led change processes. The emphasis is on the middle-management level and the upward and downward challenges they face when implementing IT-led change. The course draws on research on organizational theory, organizational behaviour and on research on IT in organizations to address two core challenges in IT-related change: making change happen and making change visible. The perspective of the middle manager used in the course is that of an improviser and a bricoleur, who has to address top management's demands with limited authority, limited resources and employees with varying levels of competence and motivation. The course draws on an IT-led change management case which will be used to ground short lectures, discussions and group exercises.
The goal of this course is to introduce students to the challenges of designing and implementing IT-led change processes in organizations

Modalités d'enseignement

Organisation du cours

TypeNombre d'heuresRemarques
Face to face
Interactive class16,00  
Independent study
Estimated personal workload8,00  
Independent work
Reference manual 's readings8,00  
Charge de travail globale de l'étudiant38,00  

Méthodes pédagogiques

  • Interactive class


Final exam based on the solution of a relevant case study

Type de ContrôleDuréeNombrePondération
Continuous assessment
Mid-term exam2,00120,00
Final Exam
Written exam2,00180,00
TOTAL     100,00


  • The Magic Bullet Theory in IT-Enabled Transformation, Markus M.L., Benjamin R.I., Sloan Management Review, Winter 1997. -

  • Technology as an Occasion for Structuring, Barley, S.R. (1986), Administrative Science Quarterly, 31: 78-108. -

  • Accurate Case Hsiao R., in Managing Information Technology Enabled Changes, McGRaw Hill (2005) -

  • Information Technology And The First-line Manager’s Dilemma: Lessons From An Ethnographic Study; Cunha and Carugati -

  • An Improvisational Model for Change Management, Orlikowski, Wanda & Hofman, Debra, Sloan Management Review, 1997. -

  • Windows of Opportunity, Tyre M. and Orlikowski W., Organization Science -

* Informations non contractuelles et pouvant être soumises à modification
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