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CONSULTING TOOLS SEMINAR

2016-2017

IESEG School of Management ( IÉSEG )

Code Cours :

1617-IÉSEG-MBAC1S1-OPS-MBCCE01UE

OPERATIONS MANAGEMENT


Niveau Année de formation Période Langue d'enseignement 
MSc in Business Analysis & Consulting1S1English
Professeur(s) responsable(s)E.HADZILIAS
Intervenant(s)Elias HADZILIAS


Pré requis

Working experience (at least 3 years

Objectifs du cours

At the end of the course, the student should be able to :
- Understand the nature and rigour of management consulting
- Conduct fast and efficient analyses using the following methods and tools: 4Vs, Logic Trees, Issue Trees, SPIN Question Strategy, Process Activity Charts, Methods-Time Measurement, POISE Method, IDEFØ, FMEA, Bain Tools.
- Appraise, plan and determine the roadmap of a project
- Identify, analyse, negotiate and evaluate consulting opportunities
- Observe patterns and become aware of the best practices in diverse market positions and structures
- Recognise the critical factors constraining organisational performance by triangulating operational, market, organisational and cultural issues
- Demonstrate executive writing and presentation skills
- Manage the client relationships and effectively address problem situations
- Demonstrate effective knowledge of the code of ethics in management consulting

Contenu du cours

1. The Nature of Consulting
2. The Consulting Sector
3. A Model for Professional Consulting
4. The Developing and Designing Process
5. Assessing Client Needs and Managing Expectations
6. The Mobilizing and Aligning Process
7. Turning a Consulting Group into a Team
8. The Building and Producing Process
9. The Implementing and Deploying Process
10. Improving Consulting as a Professional Practice


Modalités d'enseignement

Organisation du cours

TypeNombre d'heuresRemarques
Face to face
Interactive class30,00  
Tutorials18,00  
Independent work
Reference manual 's readings12,00  
Research16,00  
Independent study
Group Project12,00  
Individual Project14,00  
Estimated personal workload18,00  
Charge de travail globale de l'étudiant120,00  

Méthodes pédagogiques

  • Tutorial
  • Presentation
  • Research
  • Seminar
  • Project work
  • Interactive class
  • Case study


Évaluation

The assessment is based 20% on the written final exam, 20% on group presentation and 60% on class participation.

Type de ContrôleDuréeNombrePondération
Continuous assessment
Participation48,00115,00
presentation
statement0,30120,00
Final Exam
Written exam2,00120,00
Others
Group Project3,00315,00
Individual Project3,00315,00
Written Report3,00315,00
TOTAL     100,00

Bibliographie

  • Verlander E.G. (2012) The Practice of Professional Consulting, Wiley. -

  • - Kesner I.F., S. Fowler (1997) When Clients and Consultants Clash, Harvard Business Review, November-December, pp. 2-12. -

  • asiel, E.M., P.N. Friga (2002) The McKinsey Mind, McGraw Hill. -

  • Sterman, J. (2000) Business Dynamics: Systems Thinking and Modeling for a Complex World, McGraw Hill. -


Ressources internet



 
* Informations non contractuelles et pouvant être soumises à modification
 
 
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