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IESEG School of Management ( IÉSEG )

Code Cours :



Niveau Année de formation Période Langue d'enseignement 
MSc in International Business1S1S2English
Professeur(s) responsable(s)P.SMITH

    Ce cours apparaît dans les formations suivantes :
  • IÉSEG > MIB > MIB > 4,00 ECTS

Pré requis


Objectifs du cours

At the end of the course, students should be able to:
Understand the complexity of management of cultural diversity within the national and the global context.
Understand differing managerial styles and approaches to management of cultural diversity.
Understand the socio-cultural dimensions of cultural diversity.
Understand cross-cultural management communications-related issues
Gain sound perspectives on competent practice in management of cultural diversity.
Understand the ethical and CSR related aspects of intercultural management

Contenu du cours

Inter-cultural management is a multidisciplinary approach to the identifying, understanding, and managing problems encountered in interactions between individuals and society/organizations as well as individuals/organizations interacting within global communities. The ability to understand, communicate, and inteact appropriately is a crucial competence in all intercultural encounters.
In this course, we examine the theories and research advanced by behavioral sciences in relation to the understanding of cross-cultural communication and management. The main aim is to fully explore cultural factors and their impacts on global managerial practice, in particular in relation to CSR and ethics.
Furthermore, this course aims to provide students with strategy, awareness and observation skills needed to succeed in cross-cultural interactions and managmeent situations.
This course complements other management and organization disciplines in developing cross-cultural management skills and knowledge essential for graduates entering managerial careers in increasingly globalised economies around the world.

Modalités d'enseignement

Organisation du cours

TypeNombre d'heuresRemarques
Face to face
Interactive class20,00  
Independent study
Group Project10,00  
Individual Project5,00  
Independent work
Reference manual 's readings35,00  
Charge de travail globale de l'étudiant100,00  

Méthodes pédagogiques

  • Presentation
  • Research
  • Interactive class
  • Case study


The students will be assessed on their capability to analyze and solve real-life organizational problems and challenges concerning inter-cultural management by applying theoretical concepts and models from the course. This assessment will be made based on 4 short individual assignments. One oral group presentation is a prerequisite for being considered for evaluation of the 4 individual assignments

Type de ContrôleDuréeNombrePondération
Written Report0,004100,00
Continuous assessment
Oral presentation0,4010,00
TOTAL     100,00


  • Ardichvili, Jondle & Kowske (2010) Dimensions of Ethical Business Cultures: Comparing Data from 13 Countries of Europe, Asia, and the Americas, in Human Ressource Development International -

  • Begley & Boyd (2003) Organizing U.S. Business Practices to Manage Culture Clash. in Organizational Dynamics. -

  • Hale, Dulek & Hale (2006) Crises Response Communication Challenges. in Journal of Business Communication -

  • Jacob (2005) Cross-cultural Investigations: Emerging Concepts. in Journal of Organizational Change Management. -

  • Krishna, Sahay & Walsham (2004) Managing Cross-cultural Issues in Global Software Outsourcing. in Communications in the ACM. -

Ressources internet

* Informations non contractuelles et pouvant être soumises à modification
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