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Introduction to Intercultural Management


Faculté de Gestion, Economie & Sciences ( FGES )

Code Cours :


Niveau Année de formation Période Langue d'enseignement 
Professeur(s) responsable(s)SANDRA RAMOS
Intervenant(s)Pas d'autre intervenant

    Ce cours apparaît dans les formations suivantes :
  • - - - 2 ECTS

Pré requis

General knowledge of management concepts

Good comprehension of English

Objectifs du cours

Globalisation means that due to increased mobility of people across borders managers are confronted with a culturally diverse work force. This increased diversity means that managers can no longer apply a ‘one size fits all’ approach. In practice, this means that some of the management tools and techniques that might be effective in France might not be so effective in other countries.

The course aims at providing the students with the necessary tools to manage effectively across cultural boundaries. This is achieved by providing students with an understanding of the influence of culture on management, leadership, motivation, decision making, negotiation and expatriate assignments. It aims to familiarise students with some of the key concepts in international and cross-cultural management (ICCM) and to develop their cultural intelligence by stimulating critical thinking about both cultural differences as well as similarities and thus become effective global managers.

Contenu du cours

Section I: Management and Culture

  1. 1. Describing Culture: What It Is and Where It Comes From

  2. 2. Comparing Cultures: Systematically Describing Cultural Differences

  3. 3. How Culture Works: Fundamentals of Cross-Cultural Interaction

Section II: Roles of the Global Manager

  1. 4. The Manager as Decision Maker: Cross-Cultural Dimensions of Decision Making

  2. 5. The Manager as Negotiator: Communicating and Negotiating across Cultures

  3. 6. The Manager as Leader: Motivation and Leadership across Cultures

Section III: Global Management Challenges

  1. 7. The Challenge of Multicultural Work Groups and Teams

  2. 8. The Challenge of International Organizations: Structure and Culture

  3. 9. The Challenge of International Assignments

10. The Challenge of Managing across Cultures in the Future

Modalités d'enseignement

Organisation du cours

Méthodes pédagogiques



    • Required reading:||
      Thomas, D. C. (2008). Cross-cultural management. Essential concepts (2nd ed.). London: Sage.||
      Supplemental reading:||
      Branine, M. (2011). Managing Across Cultures: Concepts, Policies and Practices. Sage.||
      Browaeys, M.-J., & Price, R. (2011). Understanding cross-cultural management (2nd ed.). Harlow, UK: Pearson Education.||
      Jack, G., & Westwood, R. (2009). International and cross-cultural management studies: A postcolonial reading. Basingstoke, UK: Palgrave Macmillan.||
      Jackson, T. (2004). Management and change in Africa. A cross-cultural perspective. London: Routledge.||
      Jackson, T. (2011). International management ethics: A critical, cross-cultural perspective. Cambridge, UK: Cambridge University Press.||
      Lane, H. W., Maznevski, M., Deetz, J., & DiStefano, J. (2009). International management behavior: Leading with a global mindset (6th ed.). Chichester, UK: John Wiley & Sons.||
      Mead, R., & Andrews, T. G. (2009). International management: Culture and beyond (4th ed.). Chichester, UK: John Wiley and Sons.||
      Steers, R. M., Sanchez-Runde, C. J., & Nardon, L. (2010). Management across cultures: Challenges and strategies. Cambridge, UK: Cambridge University Press.||
      Thomas, D. C. (2003). Readings and cases in international management: A cross-cultural perspective. Thousand Oaks, CA: Sage.

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