Human Resource Management

This class exists in these courses :
• FLSEG > Master in Management of Compagnies > Unité d'enseignement spécialisé > 4,00 ECTS

Prerequisites

Basic knowledge of HRM

Learning outcomes

Seminar 1 and 2: Strategic HR Management:
• Understanding the links between HRM and business strategy.
• Learn to define a policy consistent with hte HR business strategy.
Seminar 3 and 4: Conflict management for HR:
Part 1: Managing interpersonal conflicts
• Know how to identify potential conflicts and analyze the causes.
• Know the tools for effective action in the resolutions of conflicts.
Part 2: Group reports
• Define collective labor relations and bring out their rationale.
• Understand the challenges of negotiating social conflicts.
• Describe new trends in collective labor relations.
Seminar 5, 6 and 7: Management Skills for HR:
• Understand the intervention of the GPEC in HR.
• Be able to identify key steps in a GPEC process.
• Know how to implement an action plan to reduce the gap between available skills and competencies required.
• Know how to identify the main existing tools to implement the career plan.
• Define a policy consistent with corporate strategy for the developement of skills .
Seminar 8 and 9: Performance Management for HR:
• Understand the concept of goals.
• Know how to make objectives.
• Schematize and explain the main stages of the performance evaluation.
• Develop a theoretical and practical questions relevant to the assessment of performance.
Seminar 10: Management of potential HR:
• Understand the concept of potential.
• Clarify the role of the detection of potentials in human resources management.
• To review the practices and techniques used in this field.

Course description

Seminar 1 and 2: HR Strategy & Management (6h)
Key points discussed:
• Human Capital and Competitive Advantage
• The HR function: definition, evolution, missions and roles
• The strategic approach to HRM (HR diagnosis, strategy formulation, evaluation of actions).
•Five challenges for the future management of human resources.
No case study or newspaper article readings.

Seminar 3 and 4: Conflict management for HR (6h)
Part 1: Managing interpersonal conflicts
Key points discussed:
• Identification of conflicts.
• The causes of conflict.
• The methods of conflict resolution.
• Players' strategies.
Case Study: "Case Capita 1", and reading a newspaper article.*
Part 2: Collective Work
Key points discussed:
• Nature and purpose of collective work.
• The process and conduct of collective bargaining.
• Management of social conflicts.
• Future structure of collective work.
Case Study: "Capita Case 2", read a newspaper article.
Seminar 5, 6 and 7: Management Skills for HR (9):
Key points addressed seminar 5 and 6:
• Stages of an overall diagnosis of GPEC.
• Development tools of GPEC.
• The mobilization of actors and the negotiation of GPEC.
• Lead and manage a GPEC.
• Deploy the HR actions based on strategic choices of GPEC.
• Career management and professional projects.
Case Study: "Case Capita 3" + read a newspaper article.
Key points discussed Seminar 7:
• Policy development skills.
Case Study: "Case Capita" 4 + read a newspaper article.
Seminar 8 and 9: Performance Management HR (6h):
Key points discussed:
• The three functions of the goal.
• Characteristics and types of goals.
• Steering instruments.
• Principles and methods of assessing performance.
• Conducting the appraisal interview performance.
Case Study: "Case Capita 5" + read a newspaper article.
• Seminar 10: Management of potential HR (3h):
Key points discussed:
• Definition and types of potential/talent.
• Detection of talent.
• The techniques or methods of evaluating potential.
• Talent Management.
Individual or group exercises addressing a portion of the key points + read a newspaper article.

Class type

Class structure

These topics will be addressed by academic lectures, and case studies. The connection to the real world will be made by the presenter and the student will also be expected to monitor and have an understanding of current events. For each session, students will be asked to find complementary texts or articles related to the theme of the lectures. Secondly, the students are require to have read the case study relevant to the lecture.

Teaching methods

• Tutorial
• Presentation
• Case study

Assessment

Continuous Assessment: 40%
Case study sessions.
Summary of press articles.

Final: 60%

Recommended reading

• « Gestion des Ressources Humaines Cinq défis pour l’avenir. » GUALINO éditeur - 2ème édition -2008 - Geneviève IACONO

• « Gestion des Ressources Humaines. » DEBOECK éditeur - 2ème édition – 2007 - SEKIOU-BLONDIN-FABI

• « la Gestion des Ressources Humaines. » ERPI éditeur - 3ème édition – 2002 - SHIMON L DOLAN-TANIA SABA

• « Psychologie du travail et comportement organisationnel » GAËTAN MORIN éditeur - 2ème édition – 2002 - Shimon L.DOLAN – Eric GOSSELIN

• « Gérer les conflits » DUNOD édition 2005. - Christine MARSAN

• « GPEC et PSE » Editions d’Organisation 2008 - David HINDLEY-PEGGY APARISI

• « GPEC pour une stratégie durable et adaptable ! » AFNOR éditions 2008 - Alain LABRUFFE

• « Guide pour la GPEC » Editions d’Organisation 2007 - Françoise KERLAN

• « Compétences et Performances : une alliance réussie » les éditions DEMOS 2001 - Claude FLÜCK

• « Manager par les objectifs » DUNOD édition - 2ème édition -2002 - Gisèle COMMARMOND – Alain EXIGA

• « Le guide des techniques d’évaluation » DUNOD édition -2005 - Claude BILLET

• « La détection des potentiels » ESF éditeur 2000. - Luc MARSAL